Privacy Policy
Protecting your personal data is an important part of our business.
Last updated: November 6, 2026
1. General Information
Tehno Filter respects the privacy of its customers, business partners, employees, and website visitors. We are committed to protecting personal data and processing it in accordance with applicable data protection regulations.
This Privacy Policy explains what personal data we collect, why and how we process it, the legal grounds for processing, how long we retain personal data, and the rights individuals have regarding their personal information.
Personal data is processed in accordance with:
- Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR).
- The Croatian Act on the Implementation of the General Data Protection Regulation (Official Gazette No. 42/2018).
- Other applicable laws and regulations of the Republic of Croatia and the European Union.
This Privacy Policy applies to the processing of personal data associated with the use of https://tehno-filter.com, communication with our company, and the establishment or management of business relationships.
2. Data Controller
The data controller responsible for processing personal data is:
Tehno filter d.o.o.
Registered Address: Valpovačka 24, 31300 Beli Manastir, Croatia
Phone: +385 (0)31 701 211
Email: [email protected]
Website: https://tehno-filter.com
As the data controller, Tehno Filter determines the purposes and means of personal data processing and implements appropriate technical and organizational measures to protect personal information.
For questions regarding personal data protection or to exercise your data protection rights, please contact us using the details provided above.
3. Personal Data We Collect
We collect and process only personal data that is necessary for specific, explicit, and legitimate purposes.
3.1. Information You Provide Voluntarily
When you contact us through our website, contact forms, email, telephone, or other communication channels, we may collect and process the following information:
- First and last name.
- Company or organization name.
- Email address.
- Telephone number.
- Information provided in inquiries, quotation requests, or business correspondence.
- Other information you voluntarily provide.
We use this information to respond to inquiries, prepare quotations, communicate with prospective and existing customers, and establish or perform contractual relationships.
3.2. Information Collected When Using Our Website
When you visit our website, certain technical information may be processed, including:
- IP address.
- Browser type and version.
- Device and operating system information.
- Pages visited.
- Time and duration of visits.
- Interactions with website content.
- Technical information necessary for website security and operation.
Some of this information is processed to maintain website functionality and security, while analytics data is processed in accordance with the visitor’s consent preferences.
3.3. Information Related to Business Relationships
As part of our business activities, we may process personal data relating to customers, suppliers, contractors, business representatives, and employees of our business partners.
Such information is processed only to the extent necessary to establish and maintain business relationships, fulfill contractual obligations, communicate effectively, and comply with applicable legal requirements.
3.4. Employment and Recruitment Information
During recruitment processes and employment relationships, Tehno Filter processes personal data necessary for candidate selection, employment agreements, personnel administration, and compliance with employment-related legislation.
Certain special categories of personal data, including health-related information, are processed only when an appropriate legal basis exists.
4. Purposes and Legal Bases for Processing Personal Data
We process personal data only where an appropriate legal basis exists under the GDPR.
4.1. Performance of Contracts and Pre-contractual Measures
Personal data may be processed for purposes including:
- Preparing and providing quotations.
- Taking steps requested by an individual before entering into a contract.
- Entering into and performing contractual agreements.
- Providing agreed products and services.
- Managing business communication associated with contractual relationships.
4.2. Compliance with Legal Obligations
Certain personal data is processed to comply with legal and regulatory obligations, including requirements relating to accounting, taxation, employment, and other business activities.
4.3. Consent
Where consent is required, personal data is processed only after the individual has provided freely given, specific, informed, and unambiguous consent.
This particularly applies to the use of non-essential analytics and marketing cookies.
Consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
4.4. Legitimate Interests
Where permitted by applicable law, we may process personal data based on our legitimate interests or those of a third party.
Such purposes may include protecting business systems, maintaining information security, protecting company property, and establishing, exercising, or defending legal claims.
We take into account the rights, freedoms, and interests of individuals when relying on this legal basis.
5. Cookies and Website Analytics
Our website uses cookies to ensure proper functionality, remember user preferences, and analyze website traffic.
We use Complianz to manage cookie consent and Google Analytics 4 (GA4) to analyze website usage.
Google Analytics 4
Google Analytics helps us understand how visitors interact with our website through information such as page views, visit duration, traffic sources, and user interactions.
Analytics cookies are stored only after the visitor has provided the required consent.
Google Consent Mode v2 may be used to adjust the behavior of Google tracking technologies according to the visitor’s consent preferences.
When analytics consent is denied, Google Analytics should not read or store analytics cookies. Depending on the configuration, limited measurement signals may still be transmitted without cookies.
For additional information about Google’s data processing practices, please visit https://policies.google.com/privacy.
Managing Cookie Consent
When visiting our website, users can accept, reject, or customize their consent for non-essential cookies.
Consent preferences can be changed or withdrawn at any time through the website’s cookie settings.
Detailed information about the cookies used, their purposes, duration, and available controls is provided in our Cookie Policy.
6. Sharing Personal Data with Third Parties
Tehno Filter does not disclose personal data to unauthorized persons.
Access to personal data may be granted to:
- Authorized employees who require the information to perform their professional duties.
- External data processors, contractors, and service providers involved in delivering our services.
- IT service providers and technical support partners.
- Competent public authorities when disclosure is required by law.
External service providers processing personal data on our behalf are required to comply with applicable data protection legislation and relevant contractual obligations.
When third-party services such as Google Analytics are used, certain information may be processed within those services in accordance with their applicable data protection arrangements.
More information about Google’s privacy practices is available at https://policies.google.com/privacy.
7. International Transfers of Personal Data
In certain circumstances, personal data may need to be transferred outside the European Union or the European Economic Area.
Such situations may arise when using international technology service providers or cooperating with business partners located outside the EU or EEA.
Any international transfer of personal data must comply with the applicable requirements of the GDPR.
Where necessary, appropriate safeguards are implemented, including:
- Adequacy decisions issued by the European Commission.
- Standard Contractual Clauses.
- Other legally recognized safeguards and transfer mechanisms.
We take appropriate steps to ensure that individuals’ rights remain protected when their personal data is transferred internationally.
8. How Long We Retain Personal Data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable legislation.
Retention periods depend on the type of personal data, the purpose of processing, and the applicable legal basis.
When determining retention periods, we consider:
- The duration of business or contractual relationships.
- Statutory recordkeeping requirements.
- The time needed to respond to inquiries and requests.
- The establishment, exercise, or defense of legal claims.
- Consent preferences, where applicable.
Retention periods for different categories of personal data are specified in the company’s relevant records of processing activities.
When there is no longer a valid purpose or legal basis for retaining information, personal data is deleted or otherwise handled in accordance with applicable legal requirements.
9. How We Protect Personal Data
Tehno Filter implements appropriate technical and organizational security measures designed to protect personal data against unauthorized access, unlawful processing, accidental loss, destruction, alteration, or unauthorized disclosure.
These measures include:
- Controlling access to personal information.
- Restricting access to authorized personnel.
- Secure storage of physical and electronic records.
- Internal data protection procedures.
- Appropriate organizational and technical safeguards.
Employees and external parties handling personal data on behalf of Tehno Filter are required to maintain confidentiality and process information responsibly.
In the event of a personal data breach, appropriate procedures are followed to investigate the incident, limit potential consequences, and implement necessary corrective actions.
Where required by law, the relevant supervisory authority and affected individuals will be notified.
10. Your Rights Under the GDPR
Under the GDPR, individuals have certain rights concerning the processing of their personal data.
These rights apply subject to the conditions and limitations established by applicable law.
Right of Access
You have the right to request confirmation of whether we process your personal data.
Where personal data is being processed, you may request access to that information and relevant details about the processing activities.
Right to Rectification
You have the right to request the correction of inaccurate personal data or the completion of incomplete personal information relating to you.
Right to Erasure
You may request the deletion of your personal data where the conditions established by law are met.
This right does not apply in circumstances where personal data must be retained to comply with legal obligations or other applicable legal grounds.
Right to Restriction of Processing
Under certain circumstances, you may request that the processing of your personal data be restricted.
This may apply, for example, where you contest the accuracy of your information or question the lawfulness of its processing.
Right to Data Portability
Where the applicable legal requirements are met, you may request to receive personal data you have provided to us in a structured, commonly used, and machine-readable format.
You may also have the right to transfer that information to another data controller.
Right to Object
You have the right to object to certain types of personal data processing, including processing based on legitimate interests, in accordance with the conditions established by the GDPR.
Right to Withdraw Consent
Where personal data processing is based on your consent, you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing conducted before the withdrawal.
Rights Related to Automated Decision-Making
Where applicable under the GDPR, you have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects concerning you.
Right to Lodge a Complaint
If you believe your personal data has been processed in violation of applicable data protection regulations, you have the right to lodge a complaint with a competent supervisory authority.
In the Republic of Croatia, the relevant authority is the Croatian Personal Data Protection Agency (AZOP).
Website: https://azop.hr
11. How to Exercise Your Rights
To exercise your data protection rights or request further information about the processing of your personal data, please contact us at:
You may use the email subject line:
Personal Data Protection – Data Subject Request
To protect personal information, we may request additional details where necessary to verify the identity of the person submitting the request.
We respond to data protection requests within the time limits prescribed by the GDPR.
12. Electronic Communication and Digital Platforms
Tehno Filter uses electronic communication and digital platforms as part of its daily business operations.
Personal data received through email, online forms, telephone communication, or other communication platforms is processed for appropriate business and communication purposes.
We apply relevant confidentiality and security measures to protect information shared through these channels.
Where personal information is published through social media or other digital communication services, appropriate legal grounds and applicable data protection requirements are taken into account.
13. Video Surveillance of Business Premises
Tehno Filter uses video surveillance systems at its business premises to help protect individuals, property, and company facilities.
Access to surveillance recordings is restricted to authorized persons and relevant contractual partners where justified.
Areas subject to video surveillance are appropriately identified, and recordings are retained for a limited period in accordance with applicable laws.
Video surveillance information may be disclosed to competent authorities where an appropriate legal basis exists.
14. Changes to This Privacy Policy
Tehno Filter may periodically update this Privacy Policy to reflect changes in legislation, technologies, services, or business operations.
Any updates will be published on this website together with the date of the most recent revision.
We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect and process personal data.
15. Contact Information
For any questions regarding this Privacy Policy, the processing of personal data, or the exercise of your data protection rights, please contact:
Tehno filter d.o.o.
Valpovačka 24
31300 Beli Manastir, Croatia
Phone: +385 (0)31 701 211
Email: [email protected]
Website: https://tehno-filter.com